My own journey at the summit began with the privilege of moderating the session “Data at the Helm: Building a Data-Driven Bank.” This session was a highlight of the summit, showcasing the transformative power of data in driving banking innovation. Key discussions revolved around leveraging big data, actionable predictive analytics, balancing data privacy, and breaking down silos. Sitting alongside a powerhouse panel, including:
Nada Al Jeffri, Chief Risk Officer, Standard Chartered Bank
Paul Sommerin, Partner, Capco
Fares Al Omari Omar, VP, Risk Management, Leading Bank
Thomas George , Chief Delivery Officer, Testhouse
As I moved from one session to another, the breadth of knowledge shared by speakers and panelists was awe-inspiring:
💡 Hyper-Personalised Banking: The New CX Paradigm
The delicate balance between automation and the human touch was masterfully explored by Dr. Abeer S. Al-Humaimeedy Sug Sahadevan, alongside Amira M. AbuTeen and Ladle Patel ( ابو ياسين ) . Their ideas on creating seamless, emotionally intelligent customer experiences were truly inspiring.
💡 Navigating the Currents: The Future of Digital Banking
Moderated by Nabeel Wyne, this session painted a vivid picture of Vision 2030 and the challenges and opportunities that lie ahead for Saudi Arabia’s banking sector. The insights of Abdullah Alwabel, Reda Oummouy, Dr. Ahmed Darwish Elsayed, and Renier Lemmens set the tone for what’s possible.
💡 The Collaborative Edge: Unlocking Success in Bank-Fintech Ventures
Collaboration was the buzzword here, with Nabeel Wyne guiding a stellar panel featuring Saad Ansari, Abe Karar, Mustajab, and Talha Bin Hafeez. Their insights on co-creating solutions were a testament to the power of partnerships.
💡 What’s Next: The Future of Payments in Saudi Arabia
The future of payments was illuminated by Dr. Abeer S. Al-Humaimeedy, with input from Amardeep Thandi, Islam Nabil Awad, Nadir Ali, and Faisal AlGhefari. From cashless revolutions to open banking, this session was a glimpse into tomorrow.
💡 Securing Trust: New Tactics to Enhance Cybersecurity
Fatimah Alakeel, PhD د.فاطمة العقيل led this conversation with Sarah Asiri, Uzairah Abdulhameed, Zaheer Shaikh, Mustajab, and Dinesh Madan, offering actionable insights into protecting the backbone of digital banking.
And then, there was the keynote by Neal Cross, who captivated everyone with his vision of how banks can future-proof their transformations.
It was an honor to share this journey with so many brilliant minds, and I’m deeply inspired by the conversations, connections, and ideas that emerged.
the future of banking isn’t just about technology or data—it’s about collaboration, trust, and innovation. And we’re just getting started.